Reservations must be made in advance. Early booking is essential to avoid disappointment. All reservations are made via the internet.
We can accommodate individuals or large groups. All ages are welcome, we have accommodated guests from a range of ages from 4 months to 70 years.
Please refer to our Terms & Conditions before making a reservation.
We are a small family business, run from home. We do not have an office and do not operate our computer all day. Emails are checked 2-3 times a week in the evenings after our normal days work. We aim to reply to all enquiries within 3-4 days of their receipt, but often reply sooner. We estimate that it takes about 2 weeks to secure a booking (intial enquiries; making a provisional reservation; then securing the booking). Please do not leave your reservation to the last minute.
Email enquiries and reservation requests to: firstname.lastname@example.org
Note about payment: A non-refundable 20% deposit must be paid in advance to secure the dates for your visit. The remaining balance should be paid upon arrival. We politely request that in the event of cancellation that you give us the maximum notice possible; last minute cancellations have left us without guests during some of our busiest periods. Rooms have been prepared, food purchased, camels hired and other guests turned away. This has cost our family a lot of money and left us without an income for extended periods of time. By paying a deposit for your Fayou Family visit you are agreeing to these Terms and Conditions.